Privacy Notice for QueryMX

At DataZentist Limited, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Notice explains how we collect, use, and protect your personal information when you use our mobile application QueryMX.

Who are we? Data Controller and Contact Details

For the purposes of this Notice, the data controller is DataZentist Limited (registered in England and Wales under company registration number 10658192) and whose registered office address is at DataZentist Limited, 47 Beulah Road, Sutton, Surrey, SM1 2QG.
If you have any questions regarding the use of your personal data, please contact us at: dataprotection@datazentist.com or Data Protection, DataZentist Limited, 47 Beulah Road, Sutton, Surrey, SM1 2QG.

Information We Collect

When you use our mobile application, we may collect personal information from you such as your name, email address, phone number, and location data.
To create an account, we will collect your email address and your chosen password and (if you choose to provide it) your full name and telephone number. Once you have registered you can update your personal details in your account at any time and you can view your adverts. If you later provide your full name and telephone number, at the time of creating an online account on the Website, this personal information will be saved in your account. Where you log in via Facebook or another social media account, we may be provided with limited personal details (including your account ID and email address) to verify you are logged in.

Legal basis :

  • Contract
  • Legitimate Interest

Information We Collect

When you use our mobile application, we may collect personal information from you such as your name, email address, phone number, and location data.
To create an account, we will collect your email address and your chosen password and (if you choose to provide it) your full name and telephone number. Once you have registered you can update your personal details in your account at any time and you can view your adverts. If you later provide your full name and telephone number, at the time of creating an online account on the Website, this personal information will be saved in your account. Where you log in via Facebook or another social media account, we may be provided with limited personal details (including your account ID and email address) to verify you are logged in.

How We Use Your Information

We use your personal information to provide and improve our services, to communicate with you about our services, and to send you marketing materials about our services that we believe may be of interest to you. We may also use your information to customize your experience with our application, to troubleshoot technical issues, and to comply with legal obligations.

Placing an advertisement

As part of the advert placement process on the Website, we collect your name, telephone number, email address and postcode.

Legal basis :

  • Contract
  • Legitimate Interest
  • Legal Obligation

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may disclose your personal information to our trusted partners and service providers who assist us in providing and improving our services. We may also disclose your personal information to comply with legal requirements or to protect our rights or the rights of others.

Data Security

We take appropriate measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption technologies to protect your personal information during transmission, and we store your personal information in secure databases.

Where we store your personal data

DataZentist will take all reasonable steps to ensure that your data is treated securely and in accordance with this Policy. All information you provide to us is stored securely within the EU, and not transferred outside the EEA unless specifically detailed in this Policy.

How long do we keep your data

DataZentist will process personal data for as long as necessary to fulfil the purpose we collected it for, including the purpose of legal, accounting and reporting requirements, and for as long as necessary for the prevention and detection of criminal activity.

More Information

The period for which we process and store the personal data for varies depending on the use you make of the Website and the products and/or services we offer. Where you register an account or place an advert, we will retain your data for as long as your account and/or advert is live and a period after your account is closed or advert ends to enable us to satisfy our legal, accounting and reporting requirements.
In some circumstances you can ask us to delete your data: see Right to be forgotten below for further information.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Your Rights

You have the right to request access to the personal information we hold about you and to request that we correct, update, or delete your personal information. You also have the right to opt out of receiving marketing communications from us at any time.

Analytics and Advertising

We may use analytics and advertising services provided by third parties, such as Google Analytics and AdMob, to analyse user behaviour and serve targeted advertisements. These services may collect and use your personal information in accordance with their own privacy policies.

Contact Us

If you have any questions or concerns about this Privacy Notice or our mobile application, please contact us at dataprotection@datazentist.co.uk.

Children's Privacy

We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

Changes to this Privacy Notice

We reserve the right to modify this Privacy Notice at any time. We will notify you of any changes by posting the updated Privacy Notice within our application.

Complaints

If you wish to make a complaint about how your personal data is being processed by DataZentist (or third parties as described above), or how your complaint has been handled, in the first instance please email your concerns to dataprotection@datazentist.co.uk.

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